The Fan Acupuncture Clinic Store processes orders Monday through Friday, 8:30 a.m. to 5:30 p.m. (MST). We are closed on weekends and holidays. Please allow 1-2 BUSINESS days for processing your order, in addition to shipping days. Depending on the shipping method and merchandise selected, you should expect to receive your order within 2-10 working days after it is shipped.

Fan Acupuncture Clinic Store is not responsible for any delay caused by carriers, climatic conditions, or package mishandling.

2nd day shipping refers to business days (Monday-Friday).

Fan Acupuncture Clinic Store purchases may be returned or exchanged within 30 days of the date on which your order was shipped. Returned items must be in the original condition. We are able to exchange merchandise or issue a refund to the credit card you used for payment.

For returns or exchanges, merchandise should be sent via to:

For questions about returns or exchanges, contact dmingfan@msn.com or phone 303-570-3053